This 2-day program focuses on relationship-based approaches for resolving conflict in the workplace. Managers are introduced to Relationship Awareness® and to the approaches used by mediators when resolving difficult issues. Combining these practice areas provides a powerful learning experience resulting in leadership, innovation and the creation of new solutions. Interactive learning experiences give the opportunity to practice approaches to resolving workplace issues using real life examples. The program reviews best practices and improves skills in both relationship building and conflict management.
